Privacy Policy

Last updated: 01/12/2025

Foster Parents UK (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit fosterparents.uk or contact us through our forms or email.

If you have any questions about this policy, you can reach us at info@fosterparents.uk.

1. Information We Collect

We may collect information that you provide directly to us when you submit a form, send an email, or contact us for support. This may include your name, email address, phone number, address (if provided), and any information you include in your message or application.
We may also collect technical information automatically when you use our website, such as your IP address, browser type, device type, pages viewed, time spent on the site, and basic analytics data.

2. How We Use Your Information

We use the information you provide to respond to your enquiry, process your application, communicate with you, improve our services, and maintain administrative records. We may also use technical data to analyse website performance and enhance user experience. We do not use your information for marketing unless you explicitly give us permission.

3. Legal Basis for Processing

Under UK GDPR, we rely on your consent when you submit a form or contact us directly. We may also process data based on our legitimate interests, such as responding to enquiries, improving our services, and maintaining website security. We do not intentionally collect or process special category data unless you voluntarily provide it and it is relevant to your enquiry.

4. How We Store and Protect Your Data

We take data security seriously. Your information is stored securely using encrypted connections (SSL), secure hosting, password-protected email, and security tools to prevent unauthorised access. We limit who can access your data and ensure it is handled with confidentiality.

5. Sharing Your Information

We do not sell or trade your personal data. We may share your information only when necessary, such as if you request to be put in contact with a fostering agency, if required by law, or with trusted service providers who support our website operations. These third parties must keep your information secure and confidential.

6. Data Retention

We keep your information only for as long as necessary to respond to your enquiry, process your application, or comply with legal or administrative requirements. Enquiries are typically retained for up to 12 months unless continued communication requires us to keep them longer. You may request deletion of your data at any time.

7. Your Rights

You have rights under UK GDPR, including the right to access your data, correct inaccuracies, request deletion, withdraw consent, object to certain processing, and request a copy of what we hold. To exercise any of these rights, please contact info@fosterparents.uk. We will respond within 30 days.

8. Cookies and Tracking

Our website may use cookies or basic analytics tools to improve performance and understand how users interact with the site. You can disable cookies through your browser settings. We do not use cookies for advertising or cross-site tracking.

9. External Links

Our website may link to external sites such as fostering agencies, charities, or government resources. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before sharing personal information with them.

10. Children’s Privacy

This website is intended for adults interested in fostering. We do not knowingly collect personal information from children under the age of 16. If such information is mistakenly submitted, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with an updated “Last updated” date.

12. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@fosterparents.uk
Website: fosterparents.uk